Last updated: January 27 2025
Please read the following terms carefully.
1. Use of Services
At Delphos Music ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that your
personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and
share your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
By using our website, products, services, or engaging with us in any other way, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal data from you:
(i) Personal Identification Information: This includes your name, email address, postal address, phone number, or other contact details.
(ii) Payment Information: In cases where you make a purchase or payment, we may collect billing details, credit/debit card numbers, and payment
transaction information.
(iii) Usage Data: Information about how you use our website or interact with our services, including IP addresses, browser type,
operating system, and browsing activities.
(iv) Cookies and Tracking Technologies: We may use cookies, web beacons, or other tracking
technologies to enhance user experience and collect usage data.
2. How We Use Your Data
We process your personal data for the following purposes:
To provide our services: To fulfill our contractual obligations to you, such as processing orders or providing customer support.
To communicate with you: To send service-related communications, respond to inquiries, and inform you about changes to our services or policies.
To improve our services: To analyze your usage data to enhance our website, products, and services.
To comply with legal obligations: To fulfill legal and regulatory requirements, including data retention and reporting obligations.
For marketing purposes: With your consent, we may use your personal data to send promotional materials or newsletters about products and services that may be of interest to you. You can withdraw your consent at any time.
3. Legal Basis for Processing Your Data
We rely on the following legal bases to process your personal data:
Contractual necessity: We process your data when it is necessary to fulfill our contract with you, such as processing orders and providing services.
Consent: We process your data when you have provided consent, such as subscribing to newsletters or accepting cookies.
Legitimate interests: We may process your data for legitimate interests, such as improving our services and marketing
our products, provided that these interests are not overridden by your privacy rights.
Legal obligation: We process your data to comply with applicable legal requirements, such as recordkeeping or
responding to legal requests.
4. Sharing Your Data
We may share your personal data with third parties in the following circumstances:
Service providers: We may share data with third-party service providers who help us operate our website, provide customer support, process payments, or conduct marketing activities.
Legal compliance: We may disclose your personal data when required to do so by law, regulation, or legal process, including responding to subpoenas or government requests.
Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
We ensure that third-party service providers are compliant with data protection laws and that your personal data is adequately protected.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including complying with legal, accounting, or reporting requirements. Retention periods will vary depending on the type of data and the applicable legal requirements.
6. Your Rights
Under the GDPR, you have the following rights with respect to your personal data:
Right of access: You have the right to request access to the personal data we hold about you.
Right to rectification: You have the right to request the correction of any inaccurate or incomplete data.
Right to erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
Right to restrict processing: You have the right to request the restriction of processing your personal data under certain circumstances.
Right to data portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
Right to object: You have the right to object to the processing of your personal data for direct marketing or other legitimate interests.
Right to withdraw consent: You can withdraw your consent at any time where processing is based on your consent, such as for marketing communications.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws.
7. Security of Your Data
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits. However, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
8. International Transfers
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If we transfer your personal data outside of the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data. These may include standard contractual clauses, binding corporate rules, or reliance on an adequacy decision by the European Commission.
9. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website, improve functionality, and analyze user activity. You can manage your cookie preferences through your browser settings or opt out of certain tracking technologies through our website's cookie management tool.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal data.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date". We recommend that you review this Privacy Policy periodically to stay informed about how we are protecting your data.